Event Organisers

Ambassadors

Ticket Buyers

The Coronavirus pandemic has changed the way the events and festival industry will do business moving forwards. We’ve been working hard to make sure Event Genius is the most complete and COVID-ready end-to-end ticketing platform on the market.


COVID-ready ticketing and event management

COVID-ready Ticketing

Sell for socially distanced events, reduce ‘on the door’ ticketing and more.

Contactless Access Control

Putting the safety of your audience and staff first.

Flexible Seating Solutions

Facilitate social distancing in gig rooms, theatres, drive-in events and beyond.

Cashless Payments

Reassure fans by reducing contact points, cash handling and queues.

Track and Trace

A vital feature for the events of tomorrow. Coming soon to Event Genius.

Build Customer Confidence

With flexible refund policies and hygiene focussed event delivery.

Streamline Operations

Utilise our end-to-end platform and increase efficiencies.

And more

Learn more about the rest of our end-to-end solution and client services below.

Sell for socially distanced events

Sell for COVID-secure socially distanced events of all types including drive in theatres, open air cinemas, concerts and more.

Run an indoor venue? Split your venue into zones, sell specific ticket types per zone and use the Entry Genius scanning app to restrict entry to each zone, aiding social distancing both during entry and within the venue itself.

Limit 'on the door' ticketing

Maximise last minute ticket sales without the need for a physical box office on site at your venue. Stay on sale online right up to your event start time (and beyond) selling digital tickets that can be scanned by self service terminals upon entry.

Reduce face-to-face ticketing

Reduce face to face ticket rep activity and cash handling by introducing Ticket Arena’s Ambassador App, allowing your rep teams and patrons to easily share events with their networks from their smartphone to sell digital tickets and earn commission.

Reduce face-to-face ticketing
Reduce face-to-face ticketing

FlexTicket by Festicket

At a time where customer confidence is low, giving fans flexibility and peace of mind is key. Festicket’s FlexTicket initiative gives customers a flexible cancellation policy on their festival ticket orders resulting in greater advanced sales and a better promoter to fan relationship. Activate FlexTicket today and increase customer confidence and conversion rates.

COVID-ready ticketing solutions cont'd

Socially distanced reserved seating

Configure custom seating plans for venues of all types from traditional arenas and gig venues to drive in theatres and socially distanced open air events.

Set rules for social distancing to ensure tickets surrounding a customer’s booking will not be available to others and easily adjust rules as government guidance changes.

COVID-ready seating solution cont'd

Contactless Entry

Reduce the amount of audience to staff contact through self service ticket scanning terminals. Utilise mobile tickets and avoid the risk of contamination further.

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Real Time Reporting

Track and monitor ingress at your event through real time reporting and ensure entry rates are suitable for social distancing and within any Coronavirus related regulatory requirements.

Managing Audience Flow

Stagger attendee arrival, limit the number of visitors in your venue and improve audience flow with Timed Entry tickets, redeemable only during their valid time slots.

COVID-ready access solutions cont'd

Go cashless

Studies have shown that the common influenza virus can last for up to 17 days on banknotes. Go cashless and create a safer, more hygienic event environment for your fans and staff.

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Go cashless
Go cashless
Reduce Contact

Reduce Contact

Remove the need for fans and staff to exchange cash, credit or debit cards and pin terminals during transactions, whilst faster transactions and shorter queues allow for a more natural visitor flow through your event reducing over crowding.

Reduce Contact

Increase revenues with Event Genius Pay

It is no secret that event revenues have all but dried up during the Coronavirus pandemic. Switching to cashless with Event Genius Pay on average returns a 26% uplift in revenues in year one and clients who make the switch to a multi-year agreement have seen an overall increase of up to 39% in customer spend by year two.

COVID-ready cashless cont'd

Try It Free

Event Genius will transform the way you sell tickets and manage events. There are no joining fees or hidden costs so sign up today and find out for yourself.