Event Genius Pay
The UK's #1 Cashless POS for events
Award winning end-to-end cashless POS solution
Event Genius Pay provides an unrivalled platform of end-to-end solutions for any festival, arena, stadium, sports club, exhibition or conference looking to improve their fan experience, providing event organisers with meaningful data about their fans purchasing journey, from tickets, to tills and beyond.
‘Product Innovation Award’
Ticketing Business Awards 2018
End-to-end Solution
Online Ticketing
Cashless Payments
Access Control
Fan Data & Analytics
How it works
Event Genius Pay | Cashless POS (RFID/NFC) at AMP Lost & Found 2018
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Benefits
Customer Spending
See up to a 25% increase in overall customer spend at your event by using Event Genius Pay.
Pre-purchases
Generate extra revenue from the day you announce by selling credit vouchers in advance.
Vendor fees
Use precise vendor sales data to create better pricing models.
Incentives
Configure special offers and coupons to boost fan spending.
£54
Average order value of pre-purchased credit.
29%
Pre-purchased credit makes up an average 29% of overall event revenues.
Reporting & Analytics
Our dashboards offer you a whole new level of rich data and insight. See which bars and vendors are the busiest, taking the most money and which products are selling out, then use this data to improve the planning of future events.
Our reporting dashboard has been optimised for mobile devices and can be viewed during the event (network dependent) or will be provided as part of our post-event support.
Handheld or table-top POS
Quick to install at any event or venue, our POS devices are robust and have an intuitive interface that allows staff to be ready to serve within minutes.
The hardware connects to most PDQ solutions and comes loaded with bespoke menus that itemise all food, drink, merchandise, concession and credit top-up options at your event.
Advance credit sales
Generate early revenue, collect more data and reduce queues by allowing your fans to pre-purchase credit vouchers to spend at your event.
Our data shows, when our white-label widget is utilised, pre-purchased credit vouchers generate an average of 29% of overall revenues and a 25% increase in spending per head.
Mobile top-up
Mobile top-up makes it simple for customers to add credit to their wristband while on the go.
After purchasing credit using an app or via a white-label mobile website, customers can top-up with just a few clicks, by pairing the unique ID on their wristband to their purchase.
Self-service or assisted top-up
We make it possible for customers to add credit to their wristband even if they haven’t downloaded your festival app, have no available cellular network or have run out of battery on their mobile device.
Working with your logistics team, we will install self-service/assisted top-up stations at the best possible locations, where staff can provide support to fans across multiple devices.
Entry Genius - Scan Tickets and more
The Entry Genius app is free to download and acts as an advanced and robust access control system that significantly reduces entry queuing.
Its unique technology makes authenticating email, mobile, paper tickets, RFID/NFC cards and wristbands easy; automatically detecting fake or duplicate tickets.
Learn More
Sell tickets with us
Our end-to-end platform can do more than just cashless payments. Using our white-label solutions you can sell tickets through your own website, at the door or even through reps, reducing the number of suppliers and integrations you require.
Our platform is fully synced with advanced top-up purchases, allowing customers to purchase tickets and credit from one account, increasing conversion rates.
Virtual currency
Allow fans to purchase a branded currency that can be spent at your events. Create fixed exchange rates for the real-world currencies you choose to accept, simplifying pricing models and mitigating adverse market fluctuations.
Use additional currency to manage and track your staff and artist spending, making reconciliation for your entire event a breeze.
Integrated PDQ machines
Speed up your top-up transactions, reduce the number of suppliers and eliminate staff mistakes with our integrated PDQ machines. We handle all equipment, setup and breakdown.
Staff enter a top-up figure on a cashless device, which is synced with our PDQs. The PDQ is automatically populated, streamlining the transaction time and reducing the potential for staff errors.*
*A stable wifi connection is required for PDQs to process payment.
Refunds
Make it easy for your customers to claim unspent credit with our onsite or online refund options.
Whether you prefer to offer in-person refunds at your event, via a time-limited online refund portal or a mixture of the two, we can help.
A better experience for
Fans
- Pay with a tap
- Faster queues
- Purchase credit before travel
- No need to carry cash
- A range of top-up options
Staff
- Easy to use system
- Fewer handling errors
- Less on-site cash management
- Eliminates fraud
- No need for tokens
- On-site training provided
Organisers
- Works offline
- Real-time data & statistics
- Reduces operational overheads
- Increases revenues
- Reduces theft
- Insightful data for future planning
- Prove ROI to sponsors
- End-to-end service and support
You're in great company
Recorded at the end of June, the footage shows the end-to-end ticketing, access control and cashless payment system in use for the second year running at El Dorado Festival.
Building on the work we’ve done together at past festivals, this year the event organisers asked our team to deliver Event Genius Pay, our award-winning Cashless POS, across Malta.
Our dedicated team was on hand at Forbidden Forest to deliver Event Genius Pay, our cashless POS solution, to festival fans and help organisers boost overall revenues.
SpringFest used Event Genius Pay, our cashless POS, to improve their fans experience and increase customer spend at this year's indoor festival.
It was a big decision for us to go cashless in the festivals 1st year. We found the transition to RFID seamless and really saw the benefits. The event support team supplied by Event Genius were fantastic and ensured all bases were covered to guarantee the event ran smoothly.
